Oct 11, 2019


  • Signinsoft IT Solutions
  • Wilmington, DE, USA
Full time Back End Software Engineer Design

Job Description

Job Description :
The Senior Business Analyst, IT position has responsibility within the
The process Design department of Enterprise Service Business Management
the organization, for leading the process definition, design, deployment and
adoption of improved operational processes and procedures. Scope includes
highly complex analysis and interpretation of data, documentation of as-is
process, and (critically) leads the design of the to-be processes
Qualifications :
Preferably a green belt designation from either Six Sigma or LEAN
5+ years' experience leading BPM/continuous improvement activities from
ideation through execution
Advanced knowledge of BPM methodologies, tools, and techniques
Proficiency in driving cross-functional projects
Knowledge of change management concepts and techniques
Excellent interpersonal, and verbal/written communication skills with
emphasis on technical writing and requirements documentation
Superior analytical and problem-solving skills
The breadth of understanding of the IT industry and network of contacts 
Familiarity with ITSM in other (related) industries and evolution of
technologies to support "running the business of IT" 
Effective negotiation skills - internal and external
Ability to effectively present information, business case, change
recommendations and respond to questions from groups of managers and


Software Engineer