For too long, Australians have been settling for too little when it comes to their mortgage. Lack of true choice, lack of transparency, lack of control and advice based more on familiarity than logic or numbers, all wrapped in a draconian, highly manual and positively 20th century process.
uno imagines a world where people are presented with the very best home loan options for them in a matter of seconds, with complete visibility to everything on offer. Where finding the right home loan should not be time consuming or complex. Where advice comes from real people who are powered by the same capability our customers have, and are paid no individual commission on the outcome.
And, more importantly, we imagine a world where every single homeowner is confident they found the right home loan for their unique situation. Here’s what we are doing about it…
True choice and transparency
We’ll show you all the best home loans that match your situation, not just a few. Without smart technology like uno’s, it’s extremely difficult for anyone – be that a customer or an adviser – to identify what the best options are. uno assesses your individual situation against 50,000 lender rules on interest rates, loan features and credit policies – in real time – and displays the home loan options that are best for you.
Plus, you’ll see clearly that no lender or product is ever prioritised for any reason other than the criteria that you’ve entered.
We’re on your side
Our advisers go above and beyond to find the best home loan for you. They negotiate with lenders, advise you on how to best structure your loan, help you apply and keep you up to date at every step. Plus, they accept and thrive on even the most complex situations.
No hidden agenda
When you settle a loan with uno, our individual Home Loan Advisers don’t receive a commission, so you can be confident you’re getting the advice that’s right for you. Commission received from lenders is paid to uno, as a business, and is invested in the technology, platform, content as well as our people so that we can not only offer customers a better deal but great advice too.
Making it easy
We work 86 hours a week to offer home loan advice and support when it suits you, from 8am to 10pm weekdays and from 9am to 5pm on weekends. Chat, email, phone, text, video – you choose. We do all the heavy lifting to save you time and effort.About uno
uno is a next-generation online mortgage broker that enables you to search and compare your home loan options using smart technology, speak with a real human to get advice on the best loan for you and help you apply. We exist to make the home loan experience smarter, faster and easier for you at every step, all the way to settlement.
Our head office is based in the heart of Surry Hills in Sydney, and we help customers all over Australia. The uno team is 52 people strong and growing.
uno has a number of committed investors, including majority shareholder Westpac Banking Corporation (ABN 33 007 457 141).
The home loans we recommend to you from our panel of 20+ lenders are chosen based on their suitability for your individual circumstances and are not influenced by Westpac or any other shareholder.
uno defies industry trends by settling two thirds of loans through non-major lenders – compared to the Australian mortgage market average of around three quarters of loans going to the four major lenders.